Data protection declaration for the Belinda’s Kids Care GmbH website

 

 

Valid from August 31, 2023

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Belinda's Kids Care GmbH (hereinafter "we" or "us") undertakes to process all personal data (hereinafter "personal data") collected via the website, our Kidesia app and in the provision of our services in accordance with the to process data in accordance with Swiss data protection law and to take appropriate security measures to protect it from unauthorized access. In this data protection declaration, we inform you in particular about which personal data is collected and processed in connection with the use of the website, the Kidesia app and our services, for what purposes it is used, to whom it may be passed on and what your rights are in connection with this the use of your personal data by Belinda's Kids Care GmbH. Personal data is all information that relates to a specific or identifiable natural or legal person, e.g. E.g. last name, first name, address, email, date of birth or telephone number.

 

This data protection declaration is an integral part of the terms of use of Belinda’s Kids Care GmbH.

 

By accessing the website (hereinafter "portal" or "website"), the Kidesia app and the services offered, you declare that you have read this data protection declaration carefully and agree to the data processing described. Any questions in connection with this data protection declaration can be directed at any time by email to info@belindaskidscare.com. If you do not agree to this declaration, you should not access the portal or use our services.

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CONTENTS

1. Who is responsible for your personal data?

2. How do we process personal data?

3. Which personal data do we collect for which processing purposes?

4. On what legal basis do we process personal data about you?

5. To whom do we pass on your personal data

6. Transfer of personal data to countries outside the EEA

7. How long do we keep information about you

8. Cookies, services from Google 

9. Social media plug-ins

10. Email communication and newsletters for advertising purposes 

11. Keine automated decisions including profiling with legal effect

12. Security

13. Third Party Privacy Policies

14. Children

15. What are your rights

16. Changes to our privacy policy

 

1. Who is responsible for your personal data?

The person responsible within the meaning of data protection legislation is Belinda's Kids Care GmbH, Wilhofstrasse 3, 8125 Zollikerberg, +41 79 238 19 80, email: info@belindaskidscare.com.

Belinda’s Kids Care GmbH determines the purposes and means of processing your personal data and is therefore responsible for the processing and use of your personal data in accordance with this data protection declaration. If you have any questions or concerns about this privacy policy or the processing of your personal data, please contact us at any time by sending an email to info@belindaskidscare.com.

 

2. How do we process personal data

All personal data collected via the website is processed in accordance with Swiss data protection law. We collect and process personal data carefully and for the purposes described in this privacy policy. In accordance with applicable law, we may also use your personal information in ways other than those described in this privacy policy. In this case, we will provide you with specific privacy notices or notices at the time of collection and, if necessary, obtain your consent. We always make every effort to collect information in anonymized or pseudonymized form, to the extent possible, so that we cannot recognize your identity.

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3. Which personal data do we collect for which processing purposes

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3.1. Personal data transmitted automatically through the use of the website

Belinda’s Kids Care GmbH collects and stores information that your browser automatically sends to us in “server log files” when you visit our website and the app. The data is collected based on your will and interest in our website. our app, visiting and our legitimate interests in operating the website. This may include the following data:

• browser type and browser version;

• Operating systems used;

• Referrer URL (the previously visited website);

• Host name of the accessing computer;

• Date and time of server request;

• Internet Protocol address (IP address);

• Amount of data transferred;

• Other similar data and information that serves to avert danger in the event of attacks on our IT systems.

 

This personal data will not be merged with other personal data and will be stored separately from any other personal data transmitted by the user. We will delete them after three to six months at the latest.

Belinda’s Kids Care GmbH uses the automatically collected personal data to fulfill the following purposes:

• the display, operation and functionality of the portal or to enable the app

• to ensure the stability and security of the system

• to improve and protect our services

• for statistical purposes in the event of attacks on the network infrastructure on which the website is made available 

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• 3.2. Personal data that the user sends to us

Belinda’s Kids Care GmbH collects and processes personal data that the user provides about themselves. his descendants, voluntarily transmitted to Belinda’s Kids Care GmbH directly on the portal, via the app or via our contact email address, via any other applications connected to the website, by telephone or in another way. This information includes, for example, the following personal data: 

• Last names, first names, postal addresses, email address, telephone number, date of birth, gender

• Your message or your request

• Personal data in connection with the processing of requests related to the provision of services (playgroup and daycare), visiting the website and the blog/forum (please note that our services allow social interactions, e.g. posting content, information and comments publicly and chat with other users. Please note that any content and data you provide in these areas can be read, collected and used by other people. We advise you not to post or share information share with others that you do not wish to make public. If you upload content to our Digital Assets or otherwise make it available as part of your use of a Service, you do so at your own risk. We cannot monitor the actions of other users or members of the public with access to control your data or content. You acknowledge and hereby acknowledge that copies of your data may remain accessible on cached and archived pages even after they have been deleted or after a copy/storage of your content has been created by a third party.).

The provision of this personal data is expressly on a voluntary basis. However, without this personal data we will not be able to provide the services requested by the user in the desired quality or at all.

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Belinda’s Kids Care GmbH uses personal data to fulfill the following purposes:

• to provide, maintain, protect and optimize the services and information offered 

• communicate with you and provide you with the best possible and personalized information that you need from us (e.g. about our products and services)

• to provide you with information that may be of interest to you

• to comply with legal or other regulatory requirements and internal regulations 

• to establish, exercise and/or defend against actual or potential legal claims, investigations or similar proceedings

• for other lawful purposes where such processing arises from the circumstances or was indicated at the time of collection

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We primarily process the personal data that we receive from these and other people involved as part of our business relationship with our customers and other business partners or that we collect from their users when operating our websites, apps and other applications. 

 

To the extent permitted, we also obtain certain data from publicly accessible sources (e.g. debt collection registers, land registers, commercial registers, press, internet) or receive such data from other companies in Belinda's Kids Care GmbH, from authorities and other third parties. In addition to the data about you that you give us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information about you in correspondence and meetings with third parties, credit reports (if we do business with you personally process), information about you that people in your environment (family, advisors, legal representatives, etc.) give us so that we can conclude or process contracts with you or with your involvement (e.g. references, powers of attorney, information from banks, insurance companies , sales and other contractual partners of ours for the use or provision of services by you, information from the media and the Internet about you (if this is appropriate in the specific case, e.g. as part of an application, press review, marketing/sales, etc.), Your addresses and, if applicable, interests and other socio-demographic data (for marketing), data related to the use of the website (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of visit, pages and content accessed, functions used, referring website, location information).

 

4. On what legal basis do we process personal data about you

The processing of this personal data is based on the following legal bases: 

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Your consent, only if it can be withdrawn at any time (e.g. when you sign up for our newsletter and other marketing communications) 

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for the performance of a contract with you or for the intention of entering into a contract with you 

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to comply with a legal obligation (e.g. for tax reasons or for the purposes of legal investigations or proceedings) or

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to protect our legitimate interests (e.g. protection and security of our services, systems, assets; compliance with legal, regulatory and contractual obligations; asserting, exercising or defending legal claims; maintaining and efficiently organizing business operations; improving and developing our services as well as sales and marketing our services) or

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If the processing is based on your consent or our legitimate interests, you can withdraw consent or object to this processing at any time by contacting us directly at info@belindaskidscare.com. Please note, however, that withdrawing your consent does not affect the lawfulness of processing based on consent before its withdrawal.

 

5. Who do we share your personal data with?

Belinda's Kids Care GmbH takes the necessary measures to ensure that only our authorized personnel and our auxiliary persons who have the necessary knowledge have access to your personal data in order to fulfill the purposes for which your personal data was collected.  

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We may pass on your personal data, in accordance with the purposes and legal basis for processing described above, to the following possible categories of recipients, to the extent that this is necessary for the intended data processing:

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Any other companies belonging to Belinda’s Kids Care GmbH;

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Service providers who process personal data on behalf and at the instructions of Belinda’s Kids Care GmbH process (banks, insurance companies), including order processors (such as IT providers);

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customers, partners, suppliers, insurance companies and other business partners;

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media agencies, the public, including website and social media visitors;

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competitors, industry organizations, associations and other bodies;

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Acquirers or interested parties in acquiring business units, companies or other parts of Belinda’s Kids Care GmbH;

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Courts, arbitration bodies, law enforcement authorities, regulators, lawyers and other parties in potential or actual legal proceedings as necessary to comply with the law or to establish, exercise or defend rights or legal claims.

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We select our partners and processors carefully and only with sufficient guarantees that they have appropriate technical and organizational measures in place in accordance with legal requirements. Our processors can only process personal data upon documented instructions from us. They are all subject to confidentiality requirements and may only use your personal data to the extent necessary to fulfill the purpose for which your personal data was collected, unless otherwise required by law. 

 

6. Transfer of personal data to countries outside the EEA

The personal data collected via our website is stored in Switzerland and the EU. In addition, we may transfer, store and process your personal data at data locations around the world, such as where our third party service providers or partners are located. Therefore, we may transfer your personal data outside the European Economic Area (EEA) if this is necessary for the data processing described in this privacy policy in accordance with applicable law.

 

When data is transferred to countries that do not ensure an adequate level of protection, we ensure adequate data protection by putting in place appropriate safeguards, such as contractual guarantees (e.g. based on EU standard clauses), based on binding corporate rules, the transfer of data in accordance with your express consent, for the conclusion or fulfillment of a contract with you, or in connection with the establishment, exercise or enforcement of legal claims. For more information about our reasonable safety precautions, please contact us by email at info@belindaskidscare.com.

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7. How long we keep information about you

In principle, personal data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, unless longer storage is necessary to fulfill legal obligations (e.g. retention and documentation obligations), contractual or pre-contractual Obligations or legitimate business interests of ours (e.g. to assert, exercise or defend legal claims).

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On this basis, we generally process personal data in compliance with the following rules and obligations:

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The personal data you automatically transmit when using our website (see point 3.1.) for the purpose of displaying, operating and ensuring the functionality of the portal and the app will be deleted within three to six months.

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The personal data you transmit to us in connection with the use of our services, which are offered on our website or which you otherwise transmit to us via the e-mail contact address (see point 3.2.), will generally be retained by us for as long as possible stored until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed).

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For contract-related personal data, we store personal data for as long as the contractual relationship exists and then for a further ten years after termination of the contractual relationship, unless (i) a shorter or longer statutory retention requirement applies in individual cases, (ii) storage is required for evidentiary reasons or another valid reason is required under applicable law, or (iii) the deletion of the data is required earlier (e.g. because the data is no longer needed or we need to delete the relevant data).

 

8. Cookies, Google services​

When you access or use the website, we may place so-called cookies - small text files - or similar tools on your computer. We use these cookies to recognize you as a user of the website, to customize content, to improve the performance of the website and to improve its user experience.

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a) Categories of cookies we use 

Depending on their function and purpose, the cookies we use can be divided into the following categories: functional cookies, performance cookies and advertising cookies.

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Functional cookies: These cookies serve a variety of purposes in the presentation, functionality and performance of a website and in particular to improve visitors' experience and enjoyment of the website. They allow a website to store information that has already been provided (e.g. username, location or language selection) and offer visitors improved, more personal functions. Functional cookies are used, for example, to remember things like your login details. These cookies cannot track your movement on other websites.

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Performance cookies: These cookies are used to collect information about how a website is used - for example, how visitors came to our website, which pages a visitor opens most often, how you navigated during your visit to our website and whether you receive error messages from a page. We may also use these cookies to provide us with certain statistical and analytical information, such as how many visitors came to our website. These cookies are used to monitor the level of activity on the website and to improve the performance of the website.

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Advertising cookies allow us or a third party to display advertisements on our website or on third party websites featuring products that the user likes, so that the advertising the user sees may be more relevant to the user's preferences or interests (sometimes referred to as “targeting cookies”). They can also be used to evaluate the effectiveness of advertising and promotions.

These cookies may be placed by us or by a third party on our behalf. Further information about cookies and their use can be found at: http://www.allaboutcookies.org/.

 

The legal basis for data processing arises from your consent or our legitimate interest. Our legitimate interest lies in the direct connection with the conclusion or processing of a contract (namely website, web shop, IT services, etc.).

You can configure your browser setting so that no cookies are stored on your computer. Completely deactivating cookies may mean that you cannot use all functions of our website.

 

By continuing to use our website and/or agreeing to this data protection declaration, you agree that cookies are set by us and that personal usage data is collected, stored and used, even after the end of the browser session. You can revoke this consent at any time by activating the browser default to refuse third-party cookies.

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b) Google Analytics

Belinda’s Kids Care GmbH uses the Google Analytics website analysis service or comparable services on its website, which is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The cookies used by Google Analytics are stored on your computer and thereby enable your use of the website to be analyzed.

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We use Google Analytics based on our legitimate interests in analyzing and regularly improving our website, as well as using the statistics obtained to regularly improve our offering and make it more interesting for you. Furthermore, the use of Google Analytics is based on your consent to the tracking of your surfing behavior on our websites and their analytical evaluation. 

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The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. These cookies may contain, for example, the following information: IP address, number, date and time of visit, duration of the visit, your access page from which you use the website (reference URL), the pages visited on our website, browser type / version and operating system used. Google will use this information on our behalf because we have a legitimate interest in analyzing user behavior so that we can optimize the offering on our website as well as our advertising. Google uses this information to evaluate the use of our website, to compile reports on website activity and to provide us with other services relating to the use of the website and internet usage. Pseudonymized user profiles can also be created from the processed personal data. 

 

We have activated the IP anonymization function on this website (so-called IP masking). This means that your IP address will be shortened by Google within member states of the European Union, in other contracting states to the Agreement on the European Economic Area and in Switzerland before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. 

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You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. You can also prevent Google from collecting the personal data generated by the cookie and relating to your use of the website (including your IP address) and from processing this personal data by Google by using the browser plug-in available under the following link. in download and install: https://tools.google.com/dlpage/gaoptout?hl=de. Alternatively, or within browsers on mobile devices, you can prevent Google Analytics from collecting your personal data by clicking on the following link: Deactivate the collection of personal data by Google Analytics for this website. In this case, a special opt-out cookie will be placed on your device, which will prevent future collection of your personal data when you visit this website. If you delete your saved cookies, you will need to click this link again. Further information on how Google Analytics handles user personal data can be found in Google's personal data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.

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Furthermore, it may be possible that Google checks the use of the website by the user and may combine the personal data collected with other information about the user that Google has independently collected from other websites visited by the user and use this for its own purposes (e.g. to to control advertising) is used under your own responsibility based on your own data protection declaration. Further information about this and how Google processes personal data can be found in the relevant Google data protection declarations: https://policies.google.com/?hl=de; https://policies.google.com/technologies/partner-sites.

 

c) Google Maps

This website uses the Google Maps API, a map service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently. 

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The legal basis for processing arises from your consent based on your voluntary information to create a route plan and our legitimate interests in displaying our location and making it easy to find the location we have indicated on the website.

 

By using Google Maps, information about your use of our website, including your IP address, may be transmitted to a Google server in the USA and stored there. Google may transfer the information obtained through Google Maps to third parties if this is required by law or if third parties process this data on behalf of Google.

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Under no circumstances will Google associate your IP address with other Google data. Nevertheless, it would be technically possible for Google to be able to identify at least individual users based on the data received. It would be possible that personal data and personality profiles of users of the website could be processed by Google for other purposes over which we have and cannot have any influence. 

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It is possible to deactivate Google Maps and prevent data transfers to Google if you deactivate JavaScript in your browser. However, we would like to point out that in this case you cannot use the map display. 

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Further information on the purpose and scope of data collection and processing by Google, as well as further information on your rights in this regard and setting options to protect your privacy, can be found at: www.google.de/intl/de/policies/privacy.

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9. Social media plug-ins

We also use social media plug-ins, which are small software modules that create a connection between your visit to our website and a third party.

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If you use the services of these social networks independently or in connection with our website, the social networks evaluate your use of the plug-in. In this case, information is forwarded to the social networks via the plug-in. 

 

a) Facebook

Our website uses plug-ins from the social network Facebook, which is offered by Meta Platforms, Inc., 1601 Willow Road Menlo Park, CA 94025, USA. The Facebook plug-ins are marked with a Facebook logo or the addition “Like” or “Share”. You can find an overview of the Facebook plug-ins and their appearance at: https://developers.facebook.com/docs/plugins.

 

If you access a page on our website that contains such a plug-in, your browser establishes a direct connection to Facebook's servers. The content of the plug-in is transmitted directly to your browser by Facebook and integrated into the page.

Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.

 

If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plug-ins, e.g. press the “Like” button, this information is also transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and displayed to your Facebook friends.

 

The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: www.facebook.com/policy.php.

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b) Instagram

Our website uses the Instagram social network plug-in, which is offered by Meta Platforms, Inc., 1601 Willow Road Menlo Park, CA 94025, USA. 

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The data is only sent to the social media provider when the user activates the social media plug-ins by clicking on the selected plug-in. So the user can choose when they want to activate it. In this case, Facebook can establish a direct connection with the user during your visit to the website, which allows Facebook to know the user's visit and analyze the corresponding information. Further processing of personal data is the responsibility of Facebook in accordance with data protection laws and the data protection guidelines published on its website (https://help.instagram.com/519522125107875/?helpref=hc_fnav&bc[0]=Instagram Help Center&bc[1]=Guidelines%20and%20 Messages). Please read the privacy statements of your social networks carefully for detailed information about the collection and transfer of personal data, your rights and how you can achieve satisfactory data protection settings.

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If you interact with the plug-ins, e.g. press the “+1” button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google Plus and shown to your contacts there.

 

The purpose and scope of data collection and the further processing and use of the data by Google as well as your related rights and setting options to protect your privacy can be found in Google's data protection information. 

 

c) LinkedIn

Plugins from the social network LinkedIn Corporation, 1000 West Maude Avenue Sunnyvale, California 94085, USA, are installed on our website. You can recognize the LinkedIn plug-in (“LinkedIn Recommended” button) by the LinkedIn logo. When you access a page on our website that contains such a plug-in, a direct connection is established between your browser and the LinkedIn server. LinkedIn thereby receives the information that you have visited our site with your IP address. If you click the LinkedIn button while you are logged into your LinkedIn account, you can link the content of our pages to your LinkedIn profile. This allows LinkedIn to assign your visit to our pages to your user account. We would like to point out that, as providers of the pages, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn. Further information can be found at: www.linkedin.com/legal/privacy-policy. 

 

10. Email communications and newsletters for promotional purposes​

If you subscribe to our newsletter, we will use your email address to send you information about our services as well as other commercial communications (e.g. event announcements, competitions and surveys) that may be of interest to you. For security reasons, we use the so-called double opt-in procedure to register for the newsletter. After registering, we will send a confirmation email to the email address provided during registration with a link, which you must click on to definitively confirm that the newsletter should be delivered. You can unsubscribe from such newsletter emails at any time by clicking on the highlighted "Unsubscribe from this list" link at the bottom of each email or by emailing us directly at info@belindaskidscare.com.

 

11. No automated decisions, including profiling, with legal effect

We do not make a decision about you that is based solely on automated processing - including profiling - and which has legal effect on you or similarly significantly affects you.

 

12. Security

Belinda’s Kids Care GmbH has implemented organizational and technical measures to maintain the security of personal data and protect it against unauthorized or unlawful processing, accidental loss, alteration, disclosure or access. 

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Belinda’s Kids Care GmbH may use third parties as data processors to collect and process your personal data. The data processors we commission will only process your personal data in accordance with our instructions and are legally obliged to take strict security precautions when handling personal data.

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Unfortunately, the transmission of information over the Internet is not secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk. For this reason, you are free at any time to transmit your personal data to us by other means, e.g. by telephone. Once we have received your data, we use strict procedures and strict security measures to prevent unauthorized access.

 

13. Third Party Privacy Policies

Please note that if you click on the link to a third-party website (e.g. Google or social media or other websites), you will be redirected to a website that we do not control and our privacy policy will no longer apply. Your browsing and interaction on any other website is subject to the terms of use and privacy statements and notices of such third party websites. Furthermore, we cannot guarantee that these links are correct or up-to-date.

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We recommend that you carefully read the terms of use and the privacy statements and notices of other websites before submitting any personal data via this website. We are not responsible or liable for the information content and data processing of such third party websites.

 

14. Children

Our website is not intended for children. We collect personal data of the children who are cared for by Belinda’s Kids Care GmbH in accordance with the care contract. In this context, reference is made to all statements in this declaration.

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If we knowingly collect, use or disclose information collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not condition a child's participation in an online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We only use the information we collect in connection with the services the child has requested.

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We may also use a parent's contact information to communicate about the child's activities on the Services. Parents can view information we have collected from their child, prohibit us from collecting any additional information from your child, and request that any information we have collected be deleted from our records.

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Please contact us to view, update or delete your child's information. To protect your child, we may ask you to provide proof of your identity. We may deny you access to the information if we believe your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

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If we are notified or otherwise learn that personal information from a child under 16 has been improperly collected, we will take all reasonable steps to delete that personal information. 

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15. What are your rights

You can request information from Belinda’s Kids Care GmbH as to whether personal data about you is being processed by providing proof of your identity. In addition, you have the right to request the correction, destruction or restriction of personal data about yourself and to object to the processing of your personal data.  If the processing is based on your consent or our legitimate interests, you can withdraw consent or object to this processing at any time by contacting us directly by email at info@belindaskidscare.com. In certain cases, you have the right to receive personal data generated when using online services in a structured, common and machine-readable format so that further use and transmission to a possible third party provider is possible.

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Inquiries in this regard should be directed to Belinda’s Kids Care GmbH via the following email address: info@belindaskidscare.com. Belinda’s Kids Care GmbH reserves the right to restrict your rights within the scope of applicable law and, for example, not to disclose comprehensive information or delete personal data. Please note that even after a request to delete your personal data, we must retain it in whole or in part within the framework of the legal and contractual retention obligations. Deleting your personal data may mean that you can no longer use our services.

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If we reject your request or you are dissatisfied with our processing, you also have the right to lodge a complaint with the relevant supervisory authority and to seek legal redress with the relevant authority. The responsible authority is the Federal Data Protection and Information Commissioner (EDÖB) in Bern (http://www.edoeb.admin.ch).

 

16. Changes to our privacy policy

Belinda’s Kids Care GmbH reserves the right to adapt, supplement or otherwise change this personal data protection declaration at any time and without giving reasons. The current personal data protection declaration applies as published on the website. 

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